Terms & Conditions

PAYMENT

All shop payments will be processed though PayPal, which accepts Visa, MasterCard, American Express or Discover card, as well as a Paypal account. PayPal automatically encrypts your confidential information in transit from your computer to ours using the Secure Sockets Layer protocol (SSL) with an encryption key length of 128-bits (the highest level commercially available).

Wholly custom clients will be charged a 50% deposit before the design process begins. The remainder will be billed after the final proof is approved and before printing begins. See more on that process here.

 

SALES TAX & CURRENCY

We are required to collect 5.75% sales tax on all items shipped or sold within Ohio. All prices are in US Dollars (USD).

 

RETURNS, EXCHANGES & CANCELLATIONS

Non-customized Items

Return non-customized items for any reason and receive a full refund within 14 days.

Exchange non-customized items for any reason within 30 days by emailing info@and-hereweare.com with the reason for exchange.

Cancel non-customized items at any time by logging into your account and canceling the order, or emailing us at info@and-hereweare.com.

Customized Items*


Returns on customized item will be accepted only if the merchandise is defective. In that case, you will be refunded the full cost. Email info@and-hereweare.com with the reason for return.

Customized items go through a proof (artwork creation) process and a production (creation of item itself) process. If your order is cancelled before your customized proof has been started, you will be repaid in full; if we have already started your custom artwork when you cancel, you will receive a 50%. Once a proof has been approved and a customized order is in production, you are responsible for the full cost. Exchanges on customized item will be accepted only if the merchandise is defective. Email info@and-hereweare.com with the reason for return or exchange.

*Wholly custom projects (i.e. branding projects, full invitations suites) are also subject to a separate agreement that will be delivered in your contract. 

 

COPYRIGHT

All copyright is wholly owned and reserved by And Here We Are, Ltd. All designs are exclusive and original to And Here We Are, Ltd. and are protected by copyright law.

It is illegal to reproduce any design, layout or illustration without express permission from And Here We Are, Ltd. Modification and/or reuse of stationery for other occasions/uses is prohibited. And Here We Are, Ltd. holds ownership and copyright on all designs.

You agree that And Here We Are, Ltd. reserves the right to document and advertise the work we have generated for you. This includes presenting the finished designs on our website, or advertising through social media websites.

We are not obligated to accept any job, and our refund of your payment at our discretion will release us from any further obligation to you whatsoever.

Nothing stated on this website shall be considered a binding agreement from us.