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MOTHER'S DAY IS MAY 12 Shop our Mother's Day Guide

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Frequently Asked Questions

How is COVID-19 affecting AHWA?

Like nearly everyone else, our small business has been impacted by COVID-19. Due to stay-at-home orders and social distancing measures we are coming into the studio less and working from home more. Though we manufacture most of our own products, we are still experiencing supply chain disruptions for materials and we are not restocking items as quickly as in the past, and we are shipping orders a little slower than usual. We appreciate each and every order that comes our way and are going to do our best to hang in until things get a little closer to normal. Thank you for shopping small and shopping local whenever you can!

How long will it take for my order to ship?

Shop orders are generally processed within 2-4 business days. We ship via USPS or UPS from Columbus Ohio.

Apparel products are produced on-demand and ship separately from our other items, please allow an extra 3-5 days for production.

Do you make everything yourself?

Every item on our site is 100% designed by And Here We Are. We do letterpress printing, packaging and fulfillment here in our Columbus OH studio. Some of our non-paper items are produced by other manufacturers in the US or Canada. 

Can I cancel or return my order?

Non-customized orders can be cancelled, returned or exchanged within 14 days for complete refund. 

Because apparel is printed to-order, we don't offer returns or exchanges at this time unless the product is defective. However please reach out if you are unhappy with your apparel, and we will do our best to help.

My order is late or still in transit. Can I cancel or get a refund?

Share details about your shipping policies, item returns, or customer service.

My order is lost or damaged. Can I cancel or get a refund?

Share details about your shipping policies, item returns, or customer service.

Do I have to create an account?

Share details about your shipping policies, item reNo, you do not have to create an account to purchase items from And Here We Are; just choose “check out as a guest” at checkout. turns, or customer service.

Can I delete my account?

Yes, you can delete your account at any time.